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Feedback for the Future

My friend and colleague, Dino Watt, recently wrote an excellent blog about the difference between feedback and criticism. In it, he mentioned that feedback focuses on outcomes and the future, builds strengths, inspires change, and communicates that the future looks bright. Criticism, on the other hand, focuses on what we don’t want rather than what we do want. It harps …

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The Gift of Feedback

One of the pleasures of getting older is the joy of having grandchildren. I’ve been blessed (so far) with seven inherited Grand Delights (as we refer to them) from Tom’s children with an 8th baby girl on the way in April. The current youngest, 10-month-old Jake, lives close enough that on most Tuesdays we get the privilege of caring for him while his …