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Syncing the Dance

I’m a big fan of great theater and, in particular, musicals. Just ask my family. If I’m vacuuming, doing dishes, baking, or some other mindless task, my favorites are on speed dial with Alexa. I’m instantly transformed into the Karaoke Queen, belting out the tunes in an effort to make the work a little more enjoyable. Well, at least more enjoyable for me. …

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Summer Reading Lessons

In my work, I usually spend a fair amount of time on planes and reading is one of the things I most enjoy to pass the time. I equally love reading for personal and business growth as well as for the sheer pleasure of a great, all-engrossing novel. And summertime seems to beckon me to read even more. Today, I’m …

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Aggressive vs. Assertive

Some years ago, I was facilitating a team meeting in a client office where we were discussing some ideas about how to improve their case acceptance with patients. The owner felt most members of the team, including himself, were relatively timid in the way they recommended necessary treatment, if not outright apologetic. He felt they needed to be more assertive …