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A Better You

My clients who have had a Phone Skills Training Call experience with me know that perfection is not a quality I value nearly as much as a commitment to constant improvement and growth. If you believe that you have not become your best self yet, then there is always something more that can be learned. Likewise, you should never fall …

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Talk to the Hand!

When my boys were young, a few of the words that signaled you were “cool” were words like “rad” or “sick” or “gnarly.”  I fortunately skipped over the era of “Whazzup!?” and “Chillax!” But one phrase that seemed to find its way into the popular lexicon over the last decade was “talk to the hand” which of course meant “stop …

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Leadership and Laughter

I’m really enjoying the coaching we’ve been doing lately around leadership communications (Courageous Conversations) and growing leaders into amazing coaches for their team. And the results have been nothing short of amazing which makes the work all the more rewarding for me. My clients come in every imaginable shape and size—young and old, new managers and seasoned pros, those with …

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The “NO” Muscle

According to mother, I was not a very cuddly child. She described me as curious, determined, active, and independent from day one. She said she and my father were lucky to get a few minutes of holding me in their laps and only if my attention was captured by the reading of a book I liked or a game I …

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Do You Really Want to Be Happy?

Recently, I helped a business acquaintance to solve an issue that was causing them some grief and problems. They were very upset, and I had to spend a fair amount of time just helping them shift in a neutral emotional position to even begin to consider some helpful options. After several conversations, we finally found a solution, and the problem …

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Leaving Your Mark

This week, I have a fable to share: The Pencil The pencil-maker took the pencil aside, just before putting it into the box. “There are five things you need to know before I send you out into the world,” he said. “Always remember these five things, and you’ll be a great pencil. “One: You are capable of many great things, …

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Crisis Point

I received a call last week from a client who was in, as he described it, a “crisis.” The sudden and unexpected resignation of two key players on his team within two days of one another had been quickly followed by a near “mutiny” of the remainder of his team as he leaned on them to pick up the slack. …

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Falling in Love

Tom and I just celebrated our 13th year together and our 8th wedding anniversary.  The year we fell in love, we had both turned 50 and had a better idea of what we were looking for in a partner and, maybe more importantly, what we deserved.  Our courtship and the process of falling in love overshadowed everything else in our …

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Drama-Free Living

One of the things I am most passionate about is the power of operating in work and life “drama-free.” Why? Because I’ve seen the massive positive results that living drama-free can produce with my very own eyes. People who operate drama-free move their personal and professional lives forward in ways that those who live ‘in drama’ can’t even imagine or …

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Scared to Life!

There are times I look back on raising kids and wonder how on earth any of us survived, me or them. Take trick-or-treating on Halloween for example. Trying to keep both my boys who were seven years apart in my motherly sights with all their friends in tow was like herding hungry cats. One Halloween, having worked all day and …