View Post

Calibrating Leadership

Out on my hike today with my two-year-old Labrador retriever, Sierra, I was thinking about how quickly my business is growing and how my team is expanding to support that growth. I was ruminating on how my role is evolving by necessity into one of a leader and coach rather than the sole sales representative and income producer. I want …

View Post

When Love is the Answer

Yesterday, Tom and I toured the historic CelioRanch in Christmas Valley, just a few miles from the cabin. The Celiofamily came to America as Swiss Italian immigrants who homesteaded in the El Dorado area just outside of Sacramento, California. They built a lumber mill, dairy, and cattle business for which they procured summer grazing lands high up in the Sierras. …

View Post

It Doesn’t Have to Be Hard

Sometimes we make things way too hard.  When it comes right down to it, there are four basic questions to answer if you want a high-functioning, drama-free team: What does my team need from me as a leader? What does my leader and team need from me as a team member? How will we handle conflict and broken agreements when …

View Post

Learning and Leadership

John F. Kennedy once said, “Leadership and learning are indispensable to each other.” That’s because leaders are not born but rather developed. So, they are constantly trying new approaches, analyzing the results, and adjusting their strategies along with way. In the healthcare, dental, and veterinary fields, we are experiencing a seismic shift in our industries with an increase in consolidation …

View Post

Reasons and Excuses

There is a big difference between a legitimate reason not to start something you want to do and making an excuse not to start. A reason is usually something over which you have no control. An excuse is often a result of fear, insecurity, or a delay of that journey outside of your comfort zone which comes bubbling up from …

View Post

Giving Back the Work

What we most want for our children is for them to understand what powerful creators they are and (like Marie Forleo says) that everything is “figure-out-able.” We want them to become resourceful, independent thinkers and problem-solvers. We want to hire the same kind of people with whom to work. So why then do we continue to encourage the exact opposite …

View Post

Rules Without Relationship = Rebellion

She’s late. Again. It’s only 5 minutes but it’s the principle of the thing. She knows the rules. It’s noticed by everyone on your team and how you handle it will send a leadership message to them all. Any moment you attempt to influence, teach, calm, inspire, or motivate someone or negotiate, mediate, clarify, or reason with anyone… you are …

View Post

A Jar Full of Love

Pet peeves. We’ve all got ’em. I hate it when guys leave the toilet seat up and I fall right into it in the middle of the night. I hate it when someone takes the last of anything and doesn’t restock it or add it to the grocery list. I hate it when the express checkout lane of 15 items …

View Post

Faults and Forgiveness

Last week, I received a blog from my colleague, Joan Garbo, and was blown away by the beautiful way in which she expresses the idea of “work-ability” and the value of treating others as you’d want to be treated… especially when it comes to forgiveness and seeking the best in our teammates. This is a strong tenant of LionSpeak leadership …

View Post

Dog Training for Humans

This week, we are picking a subscriber favorite from our archives as our lead Lioness  heads to New York City as part of the Dental Business Institute teaching faculty.  We know she’ll do a fabulous job with her students who are enrolled to learn ways to  scale their businesses because she is a skilled trainer and master of adult learning. This recycled Monday Morning …