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The Worst and the Best is Yet to Come

Someone said to me recently, “Just when we survive the pandemic, then we’re hit with skyrocketing inflation and a likely recession… when will all this ever end? When will things finally get back to normal?!” I just smiled because my experience has shown me that “normal” is anything but black and white. Neither is it a straight line but rather …

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Quietly Quitting or Boldly Creating?

If you’ve been on social media lately or read recent news headlines, you’ve likely heard about the tidal wave of employees “quietly quitting” their jobs. A recent Gallup poll of a random sample of 15,000 full- and part-time U.S. employees (aged 18 and over) in June of 2022 found that at least 50% of the U.S. workforce are quietly quitting—meaning …

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The Future

I heard a great quote recently by Amy Mann: If it’s not happening now… it’s not happening. Unlike any other animal on this planet, humans can understand the concept of the future. A blessing and a curse, I think. Our big, powerful brains constantly desire to create a better life, an improved circumstance for ourselves and because we can conceive …

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Secret of Life

Teachers show up for me at the most random moments.  Unexpectedly intersecting and learning from them is one of the things I love most about the travels my work requires. Years ago, while observing operations at a client’s office in Nashville, Tennessee, I wandered out into the reception area in search of a coffee refill. Sitting in a wheelchair, beautifully …

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The Stranger Within Our Gates

Several years ago, my business travels took me to Frisco, Texas, where I stayed in a beautiful, brand-new Embassy Suites hotel. Upon entering my room, I was warmly greeted by a card placed upon my bed printed with the following message: In ancient times, there was a prayer for “The Stranger Within Our Gates.”  Here is ours for you, our …

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Making Friends

For several years, Tom and I spent a lot of time biking. I learned a lot of lessons during those years. One, in particular, stands out to me that I’d like to share with you this week. In preparing for a 72-mile ride around Lake Tahoe, I knew I’d need three things: extended time on my bike seat, a fresh …

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Invitations vs. Demands

Rachel, a recently promoted department leader, nervously tapped her foot as well as her pencil while she waited for Jake to arrive in her office for their prescheduled growth conference.  She had given a lot of thought to the areas where Jake performed well and even more thought to the one in which he doesn’t… handling feedback positively from senior …

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The Slow, Deadly Boil

You’ve probably heard the old (slightly morbid) fable of how to cook a frog. If you throw it in a pot of boiling water, the frog will immediately jump out of the pot to save its life. But, place the frog in a pot of cool water, put the heat on low, and slowly increase the temperature, and the frog …

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It’s Like a Kiss… You Can’t Do It Alone

John Cheever, the prolific American writer, said, “I can’t write without a reader. It’s precisely like a kiss—you can’t do it alone.”   Whether you’re a writer, leader, manager, professional, or lover, when you are communicating with another person, it is vitally important to consider their point of view and what they might need from the conversation.   For example, …

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Stop Apologizing!

Recently, I enjoyed a week with some of my best friends—three couples who’ve been close friends for years, have much in common, and love just hanging out and spending time together.  One morning we reserved a pickleball court and challenged ourselves to 2 hours of non-stop friendly competition. With six people and only one court, we played to a score …