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Invitations vs. Demands

Rachel, a recently promoted department leader, nervously tapped her foot as well as her pencil while she waited for Jake to arrive in her office for their prescheduled growth conference.  She had given a lot of thought to the areas where Jake performed well and even more thought to the one in which he doesn’t… handling feedback positively from senior …

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Supervision or Coaching?

One day a man walked by a cocoon and noticed a tightly wound butterfly within it, struggling to emerge. As it hung vertically from a branch, he noticed a small hole at the bottom through which the butterfly would have to squeeze to make its way out into the world. Given the size of the butterfly, the man was convinced …

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Two More Important Meetings

Last week, I outlined a small business/practice meeting structure that included five different types of meetings to support your growth and the realization of your long-term vision. But, I forgot to mention two others that are equally important: Growth Conferences and Courageous Conversations. Both of these meetings are focused on developing your people, but they have two big distinctions. Courageous …