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Transform Your Meetings With Questions

A few years ago, I observed the most “by-the-book”, point-perfect morning meeting in a client office I had ever seen in all my years of consulting. Everyone was there on time with big smiles, bright “Good Morning’s!” and upbeat attitudes all around. Every patient chart had been reviewed the day before using the chart checklist I had given them. They …

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Favorite Quotes

“Life is hard, until it isn’t.”  Dr. Sue Morter “I never lose. I either win or learn.”  Nelson Mandela “If two people always agree, one of them is unnecessary.”  Mark Twain These are some of my favorite quotes. Ones I recall quickly and often. Recently, a good friend reminded me of another one to add to that list. It’s from …