“Can you bill me?”
“Can you just fix (patch) this tooth?”
“Do you take payments?”
“It’s HOW much?!”
Tired of being the “Money Lady” your patients try to avoid?
We can help.

Getting To “Yes!”

Unscripted Treatment and
Financial Conversations for the Exceptional Practice

Katherine Eitel Belt believes you can be better and still be YOU! This fun, action-packed, and transformational day of customized in-office training for your team includes all materials you need to learn how to convert more treatment and master financial conversations with patients.

“After taking advanced cosmetic courses, we needed upgraded treatment presentation skills and we found it! As my team made the shift to treatment guide and financial advocate, not only did our collections improve but also our overall production and acceptance of larger cases. Katherine’s training tools are easy and awesome!” —John Buzza, D.D.S.

“For years I struggled with making good financial arrangements and getting patients to say ‘yes’ to large treatment plans. This training helped me get much better results with patients…and a raise!”
—Michele V., Financial Coordinator

In-House Workshops:

Let us bring our one- to two-day interactive workshops to your team, practice, or company and we’ll target your specific needs for delivering powerful, unscripted treatment and financial conversation skills.

Remote Video Coaching:

Let LionSpeak set up a series of remote video coaching sessions to deliver customized training to upgrade your team’s treatment and financial conversation skills.

This program makes it fun and easy to:

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    Use verbal skills that increase production

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    Pre-interview patients to increase buy-in

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    Increase pre-payment for treatment plans

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    “Close on treatment” before you “close on money”

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    Shift to "Financial Counselor"

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    Filter the financials through the patient's emotional triggers

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    Set up a consult room that actually works

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    Lower accounts receivable

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    Eliminate being the "bank"

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    Collect more at the time of service

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    Use forms that reduce patient confusion

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    Recalibrate your patient experience

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