View Post

Retention Vulnerability

When a country’s defense systems are weak, unprepared, or ill-informed, it becomes vulnerable to attack from its enemies. When a person is unaware of their surroundings, they are vulnerable to pickpockets. When immune systems are comprised, people are vulnerable to sickness. The same is true for our businesses. When we don’t pay attention to why employees leave or stay, we …

View Post

The Fuel of Frustration

Would it surprise you if I said that I love frustration? Oh, not for me. I hate it when I’m frustrated, yet I actually love it when a client or team member tells me they’re frustrated because frustration can be one of the single greatest motivators for action. When we feel frustrated, it means that we care strongly about something …

View Post

The BIG Difference

Someone recently asked me what was different about my current marriage and its success in relation to my previous marriage which ended in divorce. I didn’t have to think long about my answer: communication.  The difference is in the quality of it, the timing of it, and the intention and discipline of it. And it’s not that different when I …

View Post

Every Table is Everyone’s Table

One Friday night, Tom and I met for a well-deserved happy hour and dinner after a very long, full week.  Tom chose one of his favorites, a local San Diego brewery, Karl Strauss.  The modern, rustic restaurant has only been open in Temecula for about a year. Unlike most places (especially when they first open), since the very first time …

View Post

The Slow, Deadly Boil

You’ve probably heard the old (slightly morbid) fable of how to cook a frog. If you throw it in a pot of boiling water, the frog will immediately jump out of the pot to save its life. But, place the frog in a pot of cool water, put the heat on low, and slowly increase the temperature, and the frog …

View Post

Stop Apologizing!

Recently, I enjoyed a week with some of my best friends—three couples who’ve been close friends for years, have much in common, and love just hanging out and spending time together.  One morning we reserved a pickleball court and challenged ourselves to 2 hours of non-stop friendly competition. With six people and only one court, we played to a score …

View Post

Attracting Success

Tom is dreaming of a new truck… a fancy new 2022 GMC Sierra Denali with automatic side steps, multi-pro tailgate, heated seats, Bose sound system, and a big 3L Diesel engine—a far cry from his old 2005 Ford F350. And though he’s not quite ready to make the leap, he’s thinking so much about it that, of course, he sees …

View Post

The Code of the West

By now, most of you know that I am a proud native Texan which means I have a strong affinity for anything to do with cowboys—art, history, ranching, rodeos, music, poetry, jewelry, and just Western culture in general.  Because of this, I’ve known about the Code of the West for a long time but was recently reminded of it by …

View Post

Build It and They Will Come

One of the most famous movie lines in history is “Build it, and they will come” from the movie, Field of Dreams. The actual line is “Build it and he will come” which refers to the character, Ray and his deceased father, an avid baseball fan.  Regardless, the sentiment is that to attract what or who we want, we must …

View Post

An Army of Champions

I recently watched a keynote address by master storyteller, Kindra Hall. In it, she related that her company, Stellar Collective, had interviewed thousands of employees in hundreds of companies and asked these questions: Do you know the story of how this company was started and why? Do you know what challenges or setbacks this company has faced and conquered? Do …