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Tip of the Spear

You’re waiting. You just wish it was different. You wish your teammate helped out more. You wish the meetings accomplished more and were more fun. You wish you’d get a raise. You wish your office manager would let go of the one mistake that you made months ago. You wish your spouse was more romantic and spontaneous. You wish your …

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A Jar Full of Love

Pet peeves. We’ve all got ’em. I hate it when guys leave the toilet seat up and I fall right into it in the middle of the night. I hate it when someone takes the last of anything and doesn’t restock it or add it to the grocery list. I hate it when the express checkout lane of 15 items …

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Becoming Our Best Selves

Recently, I was faced with a moment of choice. I was with a group of friends, and the topic of a colleague we all know came up. In the past, I have joined the group in what was essentially a gossip session about this person with whom we all have a challenging relationship. But I have made a commitment to …

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The Myth about Emotions

Myth:  All emotions will fall into a category of either “good” or “bad.” A lot of professionals I’ve met believe that feelings like excitement, love, and joy are “good” emotions, but emotions like anger, sadness, and jealousy are categorized as “bad.” Truth:  Emotions are neutral. They are signals from our body or mind. They are an internal, personal response to …

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The Connected Team

Teambuilding. Team Bonding. Team Spirit. You’ve heard these terms before. You may have invested money on events for your team to create these things. It may or may not have been worth the money. So, should you be paying attention to and investing money in these things? That depends. I’m seeing a lot of uncertainty in the workplace right now, …

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Who’s in Your Boat?

My recently retired colleague, Judy Kay Mausolf, used three categories to identify levels of employee engagement and attitude. Identifying which ones you have on your team (and which one you are operating as yourself) can be helpful in determining how you will reach your goals. Imagine your company as a large boat, navigating the ocean of business with all of …

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Your Best Investment in 2026

According to Gallup’s research on workplace engagement, there is one statistic that should impact where you invest your training dollars in 2026:  Poor managers are responsible for 70% of employees being disengaged in the workplace. That number deserves attention. It means the difference between your most productive employees and your least productive is one thing:  their manager—not the mission statement,  …

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The Magic Confrontation Combo

Raise your hand if you love conflict or confrontation? I frequently ask that question in groups I speak to and teams I coach, and usually one or two people will raise their hand. These are typically people who love a challenge or, in some cases, love “the fight” as they see it. Nothing wrong with it, just not how most …

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So That

Sometimes, people will do things because they have to even if they don’t really want to, often to avoid a negative outcome. Teenagers will put their seat belts on, not because they want to or because they feel it will keep them safe but so they won’t get a ticket. A team member adds one more thing to their daily …

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Mining the Gold in Every Complaint

I truly believe I am a naturally positive person, but, even so, as hard as I try, it’s difficult not to complain from time to time about something. I found out just how hard it is a few years ago when I read the book The No-Complaining Rule by Jon Gordon. It was a good, short read about how much …