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It’s a Beautiful Day in the Neighborhood

Happy Monday! As I write this week’s Stretch, I’m on a plane to San Diego after attending some professional meetings in Honolulu and indulging in five days of rest and relaxation on Maui. I’m returning rested and recharged with a renewed sense of wonder about the incredible beauty of our world. On the five-hour flight home, I watched the film, …

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The Choice is Clear

It’s only occasionally that I’m truly impressed with the level of client service extended to me by an individual. Even more rare is that level of extraordinary service delivered by an entire group of people. But, I could count on one hand the number of times I’ve had consistently excellent service delivered by an entire company nationwide over a five-year …

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Practice Makes Perfect

Fall is here and we’re stocking up on firewood, cooking soups, raking leaves, and watching football. As I write this, Tom is addressing the citizens of the town he grew up in at the homecoming community pep rally for the local high school football team. He was in town to celebrate his 40th year high school reunion where his classmates …

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Answer First, Story Second

Last week, I had the privilege of being interviewed by media and advertising specialist, Randy Alvarez, for his show The Wellness Hour.  As we prepped for the show in the “green room”, Randy and I talked through some of the potential questions he would be asking me. When he asked, “Is downloadable audio the only way an administrator or practice …

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Sing a Song

Researchers in Austria recently discovered that funny people have higher IQs than their more serious peers. They argue that it takes both cognitive and emotional ability to process and produce humor. Their analysis shows that funny people have higher verbal and non-verbal intelligence, and they score lower in mood disturbance and aggressiveness. Not only are funny people smart, they’re nice …

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The Stretch Zone

Lioness Learning (soon to become LionSpeak… Stay tuned!) is a communication coaching company specializing in coaching individuals, leaders, and teams, who wish to communicate with more clarity and inspiration to achieve remarkable results. In other words, we help people communicate better in a variety of circumstances. For example: An administrator wanting to convert more callers to appointments. A leader wishing …

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Love Labor

Most of us associate Labor Day with the official end of summer, but Labor Day was actually a holiday created in 1894 to celebrate the social and economic achievements of the American workers. A creation of the labor movement, it constitutes a yearly national tribute to the contributions workers have made to the strength, prosperity, and well-being of our country. …

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Something to Live For

I’ve hardly met anyone whom this terrible opioid epidemic has not touched in some way. We know this from the tremendous response that continues to pour in from all corners of the world and from every walk of life since my last two Monday Morning Stretch blogs. We have already been recommended for two state dental meetings and have scheduled …

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Courageous Conversations

Well, if we had any doubts about how important, relevant, and appreciated discussing Austin and my experience with his opiate addiction and subsequent recovery would be… we don’t anymore. The response from last week’s Monday Morning Stretch was literally overwhelming. We received a record number of responses, Facebook posts, phone calls, and texts. Comments ran the gambit from praising our …

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Music Monday: Coming Clean

One of LionSpeak’s most popular presentations right now is called Courageous Conversations which trains professionals on the leadership skill of having crucial conversations. But, sometimes the most crucial conversations you’ll ever need to have are with a family member or friend. Fortunately, the skill set is the same. For me, mastering this skill was hard won. On July 20th, my …