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Giving Back the Work

What we most want for our children is for them to understand what powerful creators they are and (like Marie Forleo says) that everything is “figure-out-able.” We want them to become resourceful, independent thinkers and problem-solvers. We want to hire the same kind of people with whom to work. So why then do we continue to encourage the exact opposite …

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Spinning the Positive

Every coin has a flipside. Every inside has an outside. Every “No” response has a “Yes” alternative. At the Disney University, I’ve heard that one of the class assignments is to go out into the theme park and find a few Disney “cast members” and ask a question for which the reasonable answer would be “No” … and listen to …

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Rules Without Relationship = Rebellion

She’s late. Again. It’s only 5 minutes but it’s the principle of the thing. She knows the rules. It’s noticed by everyone on your team and how you handle it will send a leadership message to them all. Any moment you attempt to influence, teach, calm, inspire, or motivate someone or negotiate, mediate, clarify, or reason with anyone… you are …

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Becoming Family

As my eyes scan down the outbound flights looking for my gate on the airport monitor, the word “delayed” sticks out like a flashing red light amongst all the other flights which say “on time.” My flight from San Diego to Seattle is delayed two hours. Oh well… This is how I keep my gold card status at Starbucks. Returning …

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Start Small. . .But Start!

How do you eat an elephant? One bite at a time. How do you build a cathedral? You place the first cornerstone. How do you start a thousand-mile journey? With a single step. How do you grow a majestic oak tree? By planting one small seed. Whether it’s building a new website, writing a book, remodeling your office, mastering a …

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Still Cookin’

It may go down as my all-time favorite childhood memory: The smell of my grandmother’s homemade pecan and raisin cinnamon rolls baking in the oven – “love in a pan” – made especially for me because she knew they were my favorite. Several times during what seemed to me as an everlasting, agonizing, eternal baking process, she would say, in …

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Bad Landings

Will Rogers once said, “People who fly into a rage always have a bad landing.” Even though I am a student and a teacher of Courageous Conversations, leadership communications, and the emotional intelligence necessary for success in those areas… I lost my temper recently with someone I care about very much. And, it was ugly. A bad landing for sure. …

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April Fools

Your shoes are untied… made you look! I mean seriously, how can we resist when we have to write a Monday Morning Stretch for April Fool’s Day! But, where did all this foolishness about April 1st come from? We did a little research and here’s what we found: Historians speculate that April Fools’ Day dates back to 1582, when France …

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A Jar Full of Love

Pet peeves. We’ve all got ’em. I hate it when guys leave the toilet seat up and I fall right into it in the middle of the night. I hate it when someone takes the last of anything and doesn’t restock it or add it to the grocery list. I hate it when the express checkout lane of 15 items …

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Faults and Forgiveness

Last week, I received a blog from my colleague, Joan Garbo, and was blown away by the beautiful way in which she expresses the idea of “work-ability” and the value of treating others as you’d want to be treated… especially when it comes to forgiveness and seeking the best in our teammates. This is a strong tenant of LionSpeak leadership …