View Post

There’s No Such Thing as a Bad One

I’m a bad leader. I’m a bad speaker. I’m a bad communicator. I’m bad at resolving conflict. I have a bad memory. I hear these kinds of statements all the time in my line of work. They’ve got it all wrong. There’s no such thing as a bad leader or a bad speaker or a bad communicator… only an untrained …

View Post

Music Monday: The Song Within the Silence

Sometimes, when I take a walk with my dog, Sierra, I can tell that she stops to listen to sounds when I hear only silence. Occasionally, at a crowded, noisy event in the midst of competing stories, laughter, voices, serving dishes, and music, I can hear my own internal voice saying something kind, admonishing, or even sarcastic (and I’m often …

View Post

Don’t Believe Everything You Think

At the height of my busy Fall speaking season, I’m lost in my thoughts as I make my way along my 90-minute freeway commute to the airport. My mind has wandered to my long to-do list which has swollen to ridiculous proportions with a busy travel schedule. Creeping in are thoughts of potentially forgetting promises, missing deadlines, and dropping the …

View Post

The Perspective of Gratitude

Famous writer, William Arthur Ward, once wrote… “Gratitude can transform common days into Thanksgivings, turn routine jobs into joy, and change ordinary opportunities into blessings.” In other words, gratitude is really just a shift in our perspective. If you are an Outlander fan, then you know that in book four (which I’m just about to finish) our intrepid couple, Jamie …

View Post

Phischon for the Extraordinary

Too often today, we have either a substandard experience with those we do business with or, at best, an ordinary and unremarkable one. It’s rare to experience an excellent interaction and those that could be rated extraordinary are few and far between. That’s the bad news. The good news? It’s pretty easy to stand out in this crowded environment of …

View Post

Music Monday: Belay On!

One of my all-time favorite Calibration Team Retreats we’ve ever facilitated at LionSpeak was with a small group of women in Seattle, Washington. We went to local climbing gym, had our meeting, got a truckload accomplished and topped it off with some teambuilding exercises on the climbing wall. But before we could do any of the activities we had planned, we …

View Post

Become the Leader Others Want to Follow

Leadership is the number one skill professionals need to master to create the career and life they want. Leadership trumps every other skill you need. Everyone can become a great leader. And, it’s not as hard as you’ve been led to believe. At one of our recent “Leaders of the Pride” workshops, a new dentist said, “My father was a …

View Post

Beginner’s Mind

You know you’re getting old when the surgeon who’ll be performing your procedure, the pilot on the plane you’ve just boarded, and the accountant assigned to do your taxes all look like they just graduated from high school. For these things and others, I don’t want beginners… I want experience. Or do I? Experience is a good thing, as a …

View Post

Making Business Easy

I love shopping on Amazon and I adore using Netflix for my movies and shows. I’m a frequent Uber patron and a huge fan of CLEAR to scoot past security lines at major airports. I hardly ever actually go to the bank anymore because of the ease and convenience of Chase Bill Pay and Deposit by Phone. All of these …

View Post

Clearing the Clutter

I really don’t know how it happens. I spend several days, if not a full week, every year cleaning out my office, purse, bathroom, closet, kitchen drawers, bedside table, and I swear I’m going to keep it that way once and for all! But then, well… you know what’s coming. I look up one day and the piles are back, …