Stop leading out of fear—fear of speaking the truth, setting high standards, and holding your team accountable.
You know you could reach your goals if only your team would get in line. But, instead…
Your team operates at a low level of professionalism and seems uninspired about their work.
You get the bare minimum from your employees.
You’re exhausted from solving all the problems yourself.
You’re sick and tired of the petty conflicts between team members.
You talk about the same improvements or commitments to protocols over and over again, but nothing seems to actually change or improve.
You’re often angry or resentful because you feel “held hostage” by employees who demand more money and benefits while showing very little, if any, improvement, & often threaten to leave if their demands aren’t met.
You don’t have time in your day to manage & motivate your people.
You promote people as team leaders or managers but find they either drive people away with a heavy hand or don’t really grow people & become more of an HR person for their department than an actual leader.
Without radical accountability, teams cannot thrive. And I’ve figured out how to hold people accountable without pushing them away. In fact, they can admire & respect you more than before.
As a young dental assistant, dentistry was just a job to me. I was in it for the paycheck and only did what was absolutely necessary to get by. That is, until my dentist sat me down and had a tough, straightforward conversation with me that demanded more. But that conversation wasn’t simply a disciplinary conversation. It was an invitation into something bigger, something better. It was a leadership conversation unlike any I’d ever heard before. It was structured in a way that clarified beyond a doubt what would be expected of me (which, by the way, was far and above what was expected of most chairside assistants) but was delivered in a way that left me inspired, uplifted, and motivated to reach for a much higher bar. That single conversation and the many coaching conversations that came after, transformed my work, my results, our practice success, and it ultimately catapulted my career in ways I could never have foreseen. I was the lucky beneficiary of a well-delivered leadership conversation by a leader who saw more in me than I was bringing to the table. It was transformative, and I became a student of communicating at that level.
As a communication coach, I have spent decades unpacking that original courageous conversation and many others that found the intersection of holding people accountable to very high standards while simultaneously uplifting them & inspiring them to want to achieve more. Over decades of coaching leaders, I’ve discovered a simple, replicable process that all leaders & managers can use to clarify expectations, grow their people, & inspire greatness. It’s transformational, not only for the employees and for business results, but also for the leaders themselves.
3 IMPORTANT LEADERSHIP CONVERSATIONS
You must first “invite” your people into a bigger, better story. You must clarify your vision for the future along with your expectations and inspire them to be part of something special. But you can’t give away clarity you don’t have. We help you become crystal clear about what you are building (vision), what you are promising patients or clients (brand values), and what you expect from your team (cultural values). Then, we help you craft your “invitation” to anyone who chooses to work for you.
Once your team has chosen to accept your invitation, they will need coaching to gain or perfect the necessary skills to accomplish elevated goals. True coaching helps build future superstars by helping them conquer their fears, create their own solutions, reach for their own goals, and push themselves beyond their current limits. We teach you how to become a true advocate, trusted champion, and respected coach for your people.
Sometimes, even with a compelling invitation and strong leadership coaching, people still don’t do what we need them to do or become what we need them to become which requires a very special type of leadership conversation, one that starts with the courage to speak the truth while at the same time respecting individual choice, personal accountability, and holding each individual up to the highest light. We help you with a simple four-step framework for having these conversations so you no longer fear or avoid them but rather lean into them with truth, compassion, and grace.
Imagine not only stopping the expensive & exhausting revolving door of team turnover but also finally building a team that:
- Gets your vision, values, and expectations and leans in every day to help you accomplish them
- Operates at a high level of professionalism
- Sets a high bar for themselves & pushes themselves to achieve more
- Solves most of their own challenges & problems in healthy, productive ways
- Manages their own relationships with co-workers in a positive & effective way
- Holds themselves accountable for their results and outcomes, the quality of their relationships, their attitudes, & for the inevitable mistakes that they will make along the way
- Comes to work prepared, positive, & optimistic
- Goes above & beyond their job descriptions without being asked, notices when things need improving & comes up with creative solutions
- Appreciates the pay & benefits you provide and deserves every penny
- Requires very little oversight
- Respects you & their teammates, communicates bravely & behaves maturely, & loves their job
Statistics show that employees spend two full weeks a year per employee of lost productivity either thinking about or actively embroiled in unresolved conflict. And it’s worse for your managers who are spending up to 50% of their time solving issues that employees should be able to solve on their own but don’t. The good news is that with proper coaching and skills, 95% of all teams say that things improved significantly and quickly.
What if you could get back 2 weeks of productivity per year per employee and get back 50% of your managers time? What could you accomplish? Its not enough for your leaders and managers to monitor vacation time and employee schedules. You need them to coach and grow your people to achieve more, succeed more, and become more. And they simply need the skills to do that.
Most leaders leave this to chance, hoping their managers and employees will somehow magically learn to clarify expectations, improve accountability, and inspire growth and change. But we know this is not what happens. No one magically becomes a great communicator and inspiring leader. They learn to do it. And the good news is that we’ve simplified this training into a replicatible, easy-to-apply system that creates immediate results.
The direct and hidden costs of turnover can be as much as 4 times that person’s annual salary. So, replacing an employee who makes $60,000 could cost your business almost $250,000! That’s a one million dollar hit to replace 4 employees on your team in one year. It’s time to stop the bleeding. It’s time to build a team that loves to work for you and loves helping you accomplish your big vision. It’s past time to build a team that you love to see every morning and feel good about at the end of every day. You don’t have to wait to have it. You can have it now.
What makes LionSpeak different:
- Real World Experience: We’ve done it. Our coaches have successfully led teams and companies using our proprietary process. They won’t be giving you a “book report” on leadership communications. Instead, they’ll be inspiring your confidence with their credibility by sharing their proven expertise and walking with you every step of the way.
- Master Trainers: All our coaches are not just leadership communication experts; we’re also expert trainers. We are students of adult learning theory and dedicated to understanding how the adult brain makes sustainable change. In other words, we don’t just lecture and hope it all sticks. We facilitate change by using our own coaching process of teaching, reviewing, demonstrating, practicing, and testing… all while making it fun, engaging, and relevant to your unique situation.
- Customized: While we have a tested and successful blueprint, we don’t deliver a cookie cutter program where you must fit into our system. We know that each practice and business team is different with a unique vision, value set, goals, and challenges. We mold and customize our training schedule to fit your unique needs.
- Frameworks not scripts: We don’t like rigid, robotic scripting because it robs your leaders and team members of their authenticity and genuineness. We find that teams resist canned scripts and quickly return to their old ways when no one is looking. So, to create compliance and long-lasting results, we teach simple frameworks that team members and emerging leaders embrace and use because within those frameworks, they can shine as the unique professionals they are.
3 CHOICES
If you don’t build your dream team now, when will you? You’ve accepted less for far too long. Your people are actually waiting for you to show up differently, do things differently, and inspire them into a bigger, better story of what a team can accomplish. If you don’t do it, they will eventually move on in an attempt to find elsewhere. If you read this and ignore it, what’s next for your team? For your business? For your own piece of mind?
You can be the leader that attracts the very best people and creates the business that is known as THE place to work in your community. You deserve this. Your team deserves it. Your business deserves it.
It really comes down to three choices:
CHOICE #1
Do nothing. Things stay the way they are.
CHOICE #2
Take a chance on a different leadership coaching firm. Be careful. Most teach leadership theory & complicated processes with lots of steps. It’s hard to remember 21 Leadership Laws when you need to create change.
CHOICE #3
Take action now. Leaders act. Good leaders are decisive Decide today to work with LionSpeak. Start right away with simple, easily replicatible skills & frameworks so you can see
Our world and our industry are hungry—desperate, really—for good leaders.
Because I’ve experienced the results of truly great leadership as an employee and as a business owner, I’m passionate about showing business owners, leaders, and managers that you can hold and even raise your standards, build an accountable, aligned, and fully alive team, and have them LOVE the work you do together. It is totally possible with the right skills.
I’m on a mission to show you, and other leaders just like you, that not only can we do leadership better, but we should. No, we must! Our businesses and our people are waiting for us to show up and lead. To speak into existence the future we all deserve and to enjoy the culture we all deserve. And here’s the great news… you don’t get better at work and not enjoy the benefits of these same skills at home. You’ll be a better parent, partner, spouse, neighbor, and friend. It’s a side benefit of the commitment to lead with both head and heart.
“Communicating with clarity and inspiration is essential to creating a strong business and powerful life.”
—Katherine Eitel Belt
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